Refunds & Exchanges Policy
At ThreeHourTour2022.com, we take pride in offering high-quality merchandise for fans of Three Hour Tour. However, we understand that sometimes things don’t work out as planned. Please review our policy for refunds and exchanges below:
Refunds: We do not offer refunds on our merchandise. All sales are final.
Exchanges: If you need a different size or color, we’re happy to offer an exchange within 30 days of your purchase. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging.
How to Exchange an Item:
- Contact Us: Reach out to our customer service team at [your email] with your order number and details about the item you wish to exchange.
- Return Shipping: Once your exchange is approved, you’ll receive instructions on where to send your item. Please note that customers are responsible for return shipping costs.
- Exchange Processed: After we receive your item and confirm its condition, we’ll send out your requested replacement. If the item is no longer available, we’ll work with you to find a suitable alternative.
Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement at no additional cost.
Non-Exchangeable Items: Please note that we cannot accept exchanges on sale items, limited edition merchandise, or items that have been customized or personalized.
Need Assistance? If you have any questions or need help with your exchange, don’t hesitate to reach out to our customer service team at [your email]. We’re here to help ensure you’re completely satisfied with your purchase!
Thank you for supporting Three Hour Tour!